"We have found #{multiple_issue_types?(issue_types)?'these issues':'this issue'} in your logs imported to the new version of CORE:\n",
"We have found #{multiple_issue_types?(issue_types)?'these issues':'this issue'} in your logs imported to the new version of CORE:\n",
@ -43,7 +41,7 @@ private
defhow_to_fix(issue_types,link,log_type)
defhow_to_fix(issue_types,link,log_type)
[
[
"You need to:\n\n",
"You need to:\n\n",
"- download [this spreadsheet for #{log_type} logs](#{link}). This link will expire in one week. To request another link, [contact the CORE helpdesk](#{HELPDESK_URL}).\n",
"- download [this spreadsheet for #{log_type} logs](#{link}). This link will expire in one week. To request another link, [contact the CORE helpdesk](#{GlobalConstants::HELPDESK_URL}).\n",
issue_types.include?("missing_address")||issue_types.include?("missing_town")?"- fill in the missing address data\n":"",
issue_types.include?("missing_address")||issue_types.include?("missing_town")?"- fill in the missing address data\n":"",
uprn_issues_only(issue_types)?"- check that the address data is correct\n":"- check that the existing address data is correct\n",
uprn_issues_only(issue_types)?"- check that the address data is correct\n":"- check that the existing address data is correct\n",
has_uprn_issues(issue_types)?"- correct any address errors\n":"",
has_uprn_issues(issue_types)?"- correct any address errors\n":"",
<p class="govuk-body">If you typed the web address, check it is correct.</p>
<p class="govuk-body">If you typed the web address, check it is correct.</p>
<p class="govuk-body">If you pasted the web address, check you copied the entire address.</p>
<p class="govuk-body">If you pasted the web address, check you copied the entire address.</p>
<p class="govuk-body"><%= govuk_link_to "Get help", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11" %> if the web address is correct and not working.</p>
<p class="govuk-body"><%= govuk_link_to "Get help", GlobalConstants::HELPDESK_URL %> if the web address is correct and not working.</p>
<p class="govuk-body">You will be able to use the service from 9am on Thursday 16 November 2023.</p>
<p class="govuk-body">You will be able to use the service from 9am on Thursday 16 November 2023.</p>
<p class="govuk-body">Changes from the page you were on have not been saved. Changes on pages where you have selected 'save and continue' have been saved.</p>
<p class="govuk-body">Changes from the page you were on have not been saved. Changes on pages where you have selected 'save and continue' have been saved.</p>
<p class="govuk-body"><%= govuk_link_to "Contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11" %> if you need help.</p>
<p class="govuk-body"><%= govuk_link_to "Contact the helpdesk", GlobalConstants::HELPDESK_URL %> if you need help.</p>
<% if FeatureToggle.merge_organisations_enabled? %>
<% if FeatureToggle.merge_organisations_enabled? %>
<p>To report a merge or update your organisation details, <%= govuk_link_to "contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11" %>.</p>
<p>To report a merge or update your organisation details, <%= govuk_link_to "contact the helpdesk", GlobalConstants::HELPDESK_URL %>.</p>
<p class="govuk-body">If you upload logs in bulk, you can use either the new or old scheme codes in your template.</p>
<p class="govuk-body">If you upload logs in bulk, you can use either the new or old scheme codes in your template.</p>
<h2 class="govuk-heading-m">If you can’t find a scheme</h2>
<h2 class="govuk-heading-m">If you can’t find a scheme</h2>
<p class="govuk-body">You should be able to recognise a scheme migrated from old CORE by viewing its details or locations. Try searching for it by postcode.</p>
<p class="govuk-body">You should be able to recognise a scheme migrated from old CORE by viewing its details or locations. Try searching for it by postcode.</p>
<p class="govuk-body">If you still can’t find a scheme that was migrated from old CORE, either create a new one if you know the details, or <%= govuk_link_to("contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11", rel: "noreferrer noopener", target: "_blank") %> to report the problem. Only data coordinators can create and edit schemes.</p>
<p class="govuk-body">If you still can’t find a scheme that was migrated from old CORE, either create a new one if you know the details, or <%= govuk_link_to("contact the helpdesk", GlobalConstants::HELPDESK_URL, rel: "noreferrer noopener", target: "_blank") %> to report the problem. Only data coordinators can create and edit schemes.</p>
<p class="govuk-body">Use your account details to sign in.</p>
<p class="govuk-body">Use your account details to sign in.</p>
<p class="govuk-body">If you need to set up a new account, speak to your organisation’s CORE data coordinator. If you don’t know who that is, <%= govuk_link_to("contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11") %>.</p>
<p class="govuk-body">If you need to set up a new account, speak to your organisation’s CORE data coordinator. If you don’t know who that is, <%= govuk_link_to("contact the helpdesk", GlobalConstants::HELPDESK_URL) %>.</p>
<p class="govuk-body">You can <%= govuk_mail_to("dluhc.digital-services@levellingup.gov.uk", "request an account", subject: "CORE: Request a new account") %> if your organisation doesn’t have one.</p>
<p class="govuk-body">You can <%= govuk_mail_to("dluhc.digital-services@levellingup.gov.uk", "request an account", subject: "CORE: Request a new account") %> if your organisation doesn’t have one.</p>
Kat
2 years ago