diff --git a/app/components/data_protection_confirmation_banner_component.rb b/app/components/data_protection_confirmation_banner_component.rb
index 5757ad87f..745c79e20 100644
--- a/app/components/data_protection_confirmation_banner_component.rb
+++ b/app/components/data_protection_confirmation_banner_component.rb
@@ -3,8 +3,6 @@ class DataProtectionConfirmationBannerComponent < ViewComponent::Base
attr_reader :user, :organisation
- HELPDESK_URL = "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11".freeze
-
def initialize(user:, organisation: nil)
@user = user
@organisation = organisation
@@ -58,7 +56,7 @@ private
end
def link_href
- dpo_required? ? HELPDESK_URL : data_sharing_agreement_organisation_path(org_or_user_org)
+ dpo_required? ? GlobalConstants::HELPDESK_URL : data_sharing_agreement_organisation_path(org_or_user_org)
end
def dpo_required?
diff --git a/app/components/missing_stock_owners_banner_component.rb b/app/components/missing_stock_owners_banner_component.rb
index 6585dd6ea..c0cc731d4 100644
--- a/app/components/missing_stock_owners_banner_component.rb
+++ b/app/components/missing_stock_owners_banner_component.rb
@@ -3,8 +3,6 @@ class MissingStockOwnersBannerComponent < ViewComponent::Base
attr_reader :user, :organisation
- HELPDESK_URL = "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11".freeze
-
def initialize(user:)
@user = user
@organisation = user.organisation
@@ -49,7 +47,7 @@ private
def contact_helpdesk_link
govuk_link_to(
"contact the helpdesk",
- HELPDESK_URL,
+ GlobalConstants::HELPDESK_URL,
class: "govuk-notification-banner__link govuk-!-font-weight-bold",
)
end
diff --git a/app/constants/global_constants.rb b/app/constants/global_constants.rb
new file mode 100644
index 000000000..c25bf7c92
--- /dev/null
+++ b/app/constants/global_constants.rb
@@ -0,0 +1,3 @@
+module GlobalConstants
+ HELPDESK_URL = "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11".freeze
+end
diff --git a/app/mailers/csv_download_mailer.rb b/app/mailers/csv_download_mailer.rb
index b590ebcfc..681f864e9 100644
--- a/app/mailers/csv_download_mailer.rb
+++ b/app/mailers/csv_download_mailer.rb
@@ -29,8 +29,6 @@ class CsvDownloadMailer < NotifyMailer
private
- HELPDESK_URL = "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11".freeze
-
def issue_explanation(issue_types, log_type)
[
"We have found #{multiple_issue_types?(issue_types) ? 'these issues' : 'this issue'} in your logs imported to the new version of CORE:\n",
@@ -43,7 +41,7 @@ private
def how_to_fix(issue_types, link, log_type)
[
"You need to:\n\n",
- "- download [this spreadsheet for #{log_type} logs](#{link}). This link will expire in one week. To request another link, [contact the CORE helpdesk](#{HELPDESK_URL}).\n",
+ "- download [this spreadsheet for #{log_type} logs](#{link}). This link will expire in one week. To request another link, [contact the CORE helpdesk](#{GlobalConstants::HELPDESK_URL}).\n",
issue_types.include?("missing_address") || issue_types.include?("missing_town") ? "- fill in the missing address data\n" : "",
uprn_issues_only(issue_types) ? "- check that the address data is correct\n" : "- check that the existing address data is correct\n",
has_uprn_issues(issue_types) ? "- correct any address errors\n" : "",
diff --git a/app/views/errors/not_found.html.erb b/app/views/errors/not_found.html.erb
index 23401c82b..f79b1422d 100644
--- a/app/views/errors/not_found.html.erb
+++ b/app/views/errors/not_found.html.erb
@@ -5,6 +5,6 @@
<%= content_for(:title) %>
If you typed the web address, check it is correct.
If you pasted the web address, check you copied the entire address.
- <%= govuk_link_to "Get help", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11" %> if the web address is correct and not working.
+ <%= govuk_link_to "Get help", GlobalConstants::HELPDESK_URL %> if the web address is correct and not working.
diff --git a/app/views/layouts/_footer.html.erb b/app/views/layouts/_footer.html.erb
index f105cb9d5..cadc13db6 100644
--- a/app/views/layouts/_footer.html.erb
+++ b/app/views/layouts/_footer.html.erb
@@ -6,7 +6,7 @@
Online helpdesk
- <%= govuk_link_to("CORE helpdesk (opens in a new tab)", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11", class: "govuk-footer__link", rel: "noreferrer noopener", target: "_blank") %>
+ <%= govuk_link_to("CORE helpdesk (opens in a new tab)", GlobalConstants::HELPDESK_URL, class: "govuk-footer__link", rel: "noreferrer noopener", target: "_blank") %>
diff --git a/app/views/maintenance/service_unavailable.html.erb b/app/views/maintenance/service_unavailable.html.erb
index cb106ce8d..a0d952192 100644
--- a/app/views/maintenance/service_unavailable.html.erb
+++ b/app/views/maintenance/service_unavailable.html.erb
@@ -6,6 +6,6 @@
You will be able to use the service from 9am on Thursday 16 November 2023.
Changes from the page you were on have not been saved. Changes on pages where you have selected 'save and continue' have been saved.
-
<%= govuk_link_to "Contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11" %> if you need help.
+
<%= govuk_link_to "Contact the helpdesk", GlobalConstants::HELPDESK_URL %> if you need help.
diff --git a/app/views/organisation_relationships/add_managing_agent.html.erb b/app/views/organisation_relationships/add_managing_agent.html.erb
index 9187d886a..1cb00e989 100644
--- a/app/views/organisation_relationships/add_managing_agent.html.erb
+++ b/app/views/organisation_relationships/add_managing_agent.html.erb
@@ -31,7 +31,7 @@
Double check the spelling and try again
Type the first few letters to see the suggestions
If you still can't find it,
- <%= govuk_link_to("contact the DLUHC service desk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11", rel: "noreferrer noopener", target: "_blank") %>
+ <%= govuk_link_to("contact the DLUHC service desk", GlobalConstants::HELPDESK_URL, rel: "noreferrer noopener", target: "_blank") %>
<% end %>
diff --git a/app/views/organisation_relationships/add_stock_owner.html.erb b/app/views/organisation_relationships/add_stock_owner.html.erb
index 8c4ee0e6f..64d9e0204 100644
--- a/app/views/organisation_relationships/add_stock_owner.html.erb
+++ b/app/views/organisation_relationships/add_stock_owner.html.erb
@@ -31,7 +31,7 @@
Double check the spelling and try again
Type the first few letters to see the suggestions
If you still can't find it,
- <%= govuk_link_to("contact the DLUHC service desk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11", rel: "noreferrer noopener", target: "_blank") %>
+ <%= govuk_link_to("contact the DLUHC service desk", GlobalConstants::HELPDESK_URL, rel: "noreferrer noopener", target: "_blank") %>
<% end %>
diff --git a/app/views/organisations/show.html.erb b/app/views/organisations/show.html.erb
index fa0bd9e0a..9cfecda26 100644
--- a/app/views/organisations/show.html.erb
+++ b/app/views/organisations/show.html.erb
@@ -37,7 +37,7 @@
<%= data_sharing_agreement_row(organisation: @organisation, user: current_user, summary_list:) %>
<% end %>
<% if FeatureToggle.merge_organisations_enabled? %>
- To report a merge or update your organisation details, <%= govuk_link_to "contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11" %>.
+ To report a merge or update your organisation details, <%= govuk_link_to "contact the helpdesk", GlobalConstants::HELPDESK_URL %>.
<% end %>
<%= render partial: "organisations/merged_organisation_details" %>
diff --git a/app/views/schemes/changes.html.erb b/app/views/schemes/changes.html.erb
index 850cc63ce..74c23f0f6 100644
--- a/app/views/schemes/changes.html.erb
+++ b/app/views/schemes/changes.html.erb
@@ -28,6 +28,6 @@
If you upload logs in bulk, you can use either the new or old scheme codes in your template.
If you can’t find a scheme
You should be able to recognise a scheme migrated from old CORE by viewing its details or locations. Try searching for it by postcode.
- If you still can’t find a scheme that was migrated from old CORE, either create a new one if you know the details, or <%= govuk_link_to("contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11", rel: "noreferrer noopener", target: "_blank") %> to report the problem. Only data coordinators can create and edit schemes.
+ If you still can’t find a scheme that was migrated from old CORE, either create a new one if you know the details, or <%= govuk_link_to("contact the helpdesk", GlobalConstants::HELPDESK_URL, rel: "noreferrer noopener", target: "_blank") %> to report the problem. Only data coordinators can create and edit schemes.
diff --git a/app/views/start/index.html.erb b/app/views/start/index.html.erb
index 8ce802478..3c10232d2 100644
--- a/app/views/start/index.html.erb
+++ b/app/views/start/index.html.erb
@@ -18,7 +18,7 @@
Before you start
Use your account details to sign in.
- If you need to set up a new account, speak to your organisation’s CORE data coordinator. If you don’t know who that is, <%= govuk_link_to("contact the helpdesk", "https://dluhcdigital.atlassian.net/servicedesk/customer/portal/6/group/11") %>.
+ If you need to set up a new account, speak to your organisation’s CORE data coordinator. If you don’t know who that is, <%= govuk_link_to("contact the helpdesk", GlobalConstants::HELPDESK_URL) %>.
You can <%= govuk_mail_to("dluhc.digital-services@levellingup.gov.uk", "request an account", subject: "CORE: Request a new account") %> if your organisation doesn’t have one.