diff --git a/app/helpers/filters_helper.rb b/app/helpers/filters_helper.rb
index 11c6058bd..b6794729d 100644
--- a/app/helpers/filters_helper.rb
+++ b/app/helpers/filters_helper.rb
@@ -117,7 +117,7 @@ module FiltersHelper
   end
 
   def logs_for_both_needstypes_present?
-    [1, 2].all? { |needstype| current_user.lettings_logs.where(needstype:).count.positive? }
+    [1, 2].all? { |needstype| current_user.lettings_logs.visible.where(needstype:).count.positive? }
   end
 
   def non_support_with_multiple_owning_orgs?
diff --git a/app/views/logs/_log_filters.html.erb b/app/views/logs/_log_filters.html.erb
index dbac67326..3b531301c 100644
--- a/app/views/logs/_log_filters.html.erb
+++ b/app/views/logs/_log_filters.html.erb
@@ -42,7 +42,7 @@
                        category: "status",
                      } %>
 
-          <% if logs_for_both_needstypes_present? && user_or_org_lettings_path? %>
+          <% if (current_user.support? || logs_for_both_needstypes_present?) && user_or_org_lettings_path? %>
             <%= render partial: "filters/checkbox_filter",
                        locals: {
                          f:,
diff --git a/spec/features/user_spec.rb b/spec/features/user_spec.rb
index b3ee773d1..d657ea3dc 100644
--- a/spec/features/user_spec.rb
+++ b/spec/features/user_spec.rb
@@ -756,10 +756,10 @@ RSpec.describe "User Features" do
           expect(page).to have_field("owning-organisation-field", with: "")
           find("#owning-organisation-field").click.native.send_keys("F", "i", "l", "t", :down, :enter)
           click_button("Apply filters")
-          expect(page).to have_current_path("/lettings-logs?%5Byears%5D%5B%5D=&%5Bstatus%5D%5B%5D=&assigned_to=all&owning_organisation_select=specific_org&owning_organisation=#{parent_organisation.id}&managing_organisation_select=all")
+          expect(page).to have_current_path("/lettings-logs?%5Byears%5D%5B%5D=&%5Bstatus%5D%5B%5D=&%5Bneedstypes%5D%5B%5D=&assigned_to=all&owning_organisation_select=specific_org&owning_organisation=#{parent_organisation.id}&managing_organisation_select=all")
           choose("owning-organisation-select-all-field", allow_label_click: true)
           click_button("Apply filters")
-          expect(page).to have_current_path("/lettings-logs?%5Byears%5D%5B%5D=&%5Bstatus%5D%5B%5D=&assigned_to=all&owning_organisation_select=all&managing_organisation_select=all")
+          expect(page).to have_current_path("/lettings-logs?%5Byears%5D%5B%5D=&%5Bstatus%5D%5B%5D=&%5Bneedstypes%5D%5B%5D=&assigned_to=all&owning_organisation_select=all&managing_organisation_select=all")
         end
       end
     end