diff --git a/app/services/bulk_upload/lettings/year2022/csv_parser.rb b/app/services/bulk_upload/lettings/year2022/csv_parser.rb
index 663964195..2ff3fa0db 100644
--- a/app/services/bulk_upload/lettings/year2022/csv_parser.rb
+++ b/app/services/bulk_upload/lettings/year2022/csv_parser.rb
@@ -92,6 +92,8 @@ private
 
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
+    @normalised_string.gsub!("\r\r", "\n")
+    @normalised_string.tr!("\r", "\n")
     @normalised_string.scrub!("")
 
     @normalised_string
diff --git a/app/services/bulk_upload/lettings/year2023/csv_parser.rb b/app/services/bulk_upload/lettings/year2023/csv_parser.rb
index 632e18329..0538c994f 100644
--- a/app/services/bulk_upload/lettings/year2023/csv_parser.rb
+++ b/app/services/bulk_upload/lettings/year2023/csv_parser.rb
@@ -97,6 +97,8 @@ private
 
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
+    @normalised_string.gsub!("\r\r", "\n")
+    @normalised_string.tr!("\r", "\n")
     @normalised_string.scrub!("")
 
     @normalised_string
diff --git a/app/services/bulk_upload/sales/year2022/csv_parser.rb b/app/services/bulk_upload/sales/year2022/csv_parser.rb
index 76604d5fe..d0b79b29b 100644
--- a/app/services/bulk_upload/sales/year2022/csv_parser.rb
+++ b/app/services/bulk_upload/sales/year2022/csv_parser.rb
@@ -66,6 +66,8 @@ private
 
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
+    @normalised_string.gsub!("\r\r", "\n")
+    @normalised_string.tr!("\r", "\n")
     @normalised_string.scrub!("")
 
     @normalised_string
diff --git a/app/services/bulk_upload/sales/year2023/csv_parser.rb b/app/services/bulk_upload/sales/year2023/csv_parser.rb
index 6a1929b5c..23549e561 100644
--- a/app/services/bulk_upload/sales/year2023/csv_parser.rb
+++ b/app/services/bulk_upload/sales/year2023/csv_parser.rb
@@ -92,6 +92,8 @@ private
 
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
+    @normalised_string.gsub!("\r\r", "\n")
+    @normalised_string.tr!("\r", "\n")
     @normalised_string.scrub!("")
 
     @normalised_string