diff --git a/app/models/form/question.rb b/app/models/form/question.rb
index 5b4440e39..1decb0226 100644
--- a/app/models/form/question.rb
+++ b/app/models/form/question.rb
@@ -129,6 +129,11 @@ class Form::Question
     "/#{log.model_name.param_key.dasherize}s/#{log.id}/#{page_id.to_s.dasherize}?referrer=check_answers"
   end
 
+  def unanswered?(log)
+    return answer_options.keys.none? { |key| value_is_yes?(log[key]) } if type == "checkbox"
+    log[id].blank?
+  end
+
   def completed?(log)
     return answer_options.keys.any? { |key| value_is_yes?(log[key]) } if type == "checkbox"
 
diff --git a/app/models/form/subsection.rb b/app/models/form/subsection.rb
index 9fc76b5c2..c3157b8c6 100644
--- a/app/models/form/subsection.rb
+++ b/app/models/form/subsection.rb
@@ -30,7 +30,7 @@ class Form::Subsection
 
     qs = applicable_questions(log)
     qs_optional_removed = qs.reject { |q| log.optional_fields.include?(q.id) }
-    return :not_started if qs.count.positive? && qs.all? { |question| !question.completed?(log) || question.read_only? || question.derived? }
+    return :not_started if qs.count.positive? && qs.all? { |question| question.unanswered?(log) || question.read_only? || question.derived? }
     return :completed if qs_optional_removed.all? { |question| question.completed?(log) }
 
     :in_progress