diff --git a/app/services/imports/lettings_logs_import_service.rb b/app/services/imports/lettings_logs_import_service.rb
index f1a86c023..2ec9ee252 100644
--- a/app/services/imports/lettings_logs_import_service.rb
+++ b/app/services/imports/lettings_logs_import_service.rb
@@ -323,6 +323,7 @@ module Imports
         %i[voiddate after_mrcdate] => %w[voiddate mrcdate majorrepairs],
         %i[tshortfall more_than_rent] => %w[tshortfall tshortfall_known],
         %i[scheme_id no_completed_locations] => %w[scheme_id location_id],
+        %i[location_id incomplete] => %w[scheme_id location_id],
         %i[beds one_three_bedroom_single_tenant_shared] => %w[beds],
       }
 
diff --git a/spec/services/imports/lettings_logs_import_service_spec.rb b/spec/services/imports/lettings_logs_import_service_spec.rb
index 8986710d9..1210e84ba 100644
--- a/spec/services/imports/lettings_logs_import_service_spec.rb
+++ b/spec/services/imports/lettings_logs_import_service_spec.rb
@@ -901,6 +901,32 @@ RSpec.describe Imports::LettingsLogsImportService do
         end
       end
 
+      context "and unconfirmed/incomplete location is selected" do
+        let(:lettings_log_id) { "0b4a68df-30cc-474a-93c0-a56ce8fdad3b" }
+
+        before do
+          scheme = Scheme.find_by(old_visible_id: "0123")
+          scheme.locations.update!(confirmed: false, mobility_type: nil)
+          scheme.locations << create(:location)
+        end
+
+        it "intercepts the relevant validation error" do
+          expect { lettings_log_service.send(:create_log, lettings_log_xml) }
+            .not_to raise_error
+        end
+
+        it "clears out the location answers" do
+          allow(logger).to receive(:warn)
+
+          lettings_log_service.send(:create_log, lettings_log_xml)
+          lettings_log = LettingsLog.find_by(old_id: lettings_log_id)
+
+          expect(lettings_log).not_to be_nil
+          expect(lettings_log.location).to be_nil
+          expect(lettings_log.scheme).to be_nil
+        end
+      end
+
       context "and carehome charges are out of range" do
         let(:lettings_log_id) { "0b4a68df-30cc-474a-93c0-a56ce8fdad3b" }