diff --git a/app/helpers/filters_helper.rb b/app/helpers/filters_helper.rb
index 5f8488bc9..974fb88d7 100644
--- a/app/helpers/filters_helper.rb
+++ b/app/helpers/filters_helper.rb
@@ -309,13 +309,21 @@ private
     return "All" if session_filters["assigned_to"].include?("all")
     return "You" if session_filters["assigned_to"].include?("you")
 
-    User.own_and_managing_org_users(current_user.organisation).find(session_filters["user"].to_i).name
-    selected_user_option = User.own_and_managing_org_users(current_user.organisation).find(session_filters["user"].to_i)
+    selected_user_option = find_selected_specific_user(session_filters)
     return unless selected_user_option
 
     "#{selected_user_option.name} (#{selected_user_option.email})"
   end
 
+  def find_selected_specific_user(session_filters)
+    user_id = session_filters["user"].to_i
+    if current_user.support?
+      User.find(user_id)
+    else
+      User.own_and_managing_org_users(current_user.organisation).find(user_id)
+    end
+  end
+
   def formatted_owned_by_filter(session_filters, filter_type)
     return "All" if params["id"].blank? && (session_filters["owning_organisation"].blank? || session_filters["owning_organisation"]&.include?("all"))