diff --git a/app/mailers/devise_notify_mailer.rb b/app/mailers/devise_notify_mailer.rb
index 533bd76b6..37506ef7f 100644
--- a/app/mailers/devise_notify_mailer.rb
+++ b/app/mailers/devise_notify_mailer.rb
@@ -43,6 +43,9 @@ class DeviseNotifyMailer < Devise::Mailer
         send_confirmation_email(record.unconfirmed_email, record, token, record.unconfirmed_email)
         send_confirmation_email(record.email, record, token, record.unconfirmed_email)
       end
+    elsif !record.confirmed? && record.unconfirmed_email && new_email_journey?
+      send_confirmation_email(record.unconfirmed_email, record, token, record.unconfirmed_email)
+      send_email_changed_to_old_email(record)
     else
       send_confirmation_email(record.email, record, token, record.email)
     end
diff --git a/spec/requests/users_controller_spec.rb b/spec/requests/users_controller_spec.rb
index ec2e0dde8..82d01852c 100644
--- a/spec/requests/users_controller_spec.rb
+++ b/spec/requests/users_controller_spec.rb
@@ -1604,6 +1604,48 @@ RSpec.describe UsersController, type: :request do
 
               patch "/users/#{other_user.id}", headers:, params:
             end
+
+            context "when user has never confirmed email address" do
+              let(:old_email) { "old@test.com" }
+              let(:new_email) { "new@test.com" }
+              let(:other_user) { create(:user, organisation: user.organisation, email: old_email, confirmed_at: nil) }
+
+              before do
+                other_user.legacy_users.destroy_all
+              end
+
+              it "shows flash notice" do
+                patch("/users/#{other_user.id}", headers:, params:)
+
+                expect(flash[:notice]).to eq("An email has been sent to #{new_email} to confirm this change.")
+              end
+
+              it "sends new flow emails" do
+                expect(notify_client).to receive(:send_email).with(
+                  email_address: new_email,
+                  template_id: User::RECONFIRMABLE_TEMPLATE_ID,
+                  personalisation: {
+                    name: new_name,
+                    email: new_email,
+                    organisation: other_user.organisation.name,
+                    link: include("/account/confirmation?confirmation_token="),
+                  },
+                ).once
+
+                expect(notify_client).to receive(:send_email).with(
+                  email_address: old_email,
+                  template_id: User::FOR_OLD_EMAIL_CHANGED_BY_OTHER_USER_TEMPLATE_ID,
+                  personalisation: {
+                    new_email:,
+                    old_email:,
+                  },
+                ).once
+
+                expect(notify_client).not_to receive(:send_email)
+
+                patch "/users/#{other_user.id}", headers:, params:
+              end
+            end
           end
         end