diff --git a/app/views/case_logs/edit.html.erb b/app/views/case_logs/edit.html.erb
index c87ce14f0..9549285cc 100644
--- a/app/views/case_logs/edit.html.erb
+++ b/app/views/case_logs/edit.html.erb
@@ -6,7 +6,7 @@
 
       <h2 class="govuk-heading-s govuk-!-margin-bottom-2">This submission is
         <%= @case_log.status.to_s.humanize.downcase %></h2>
-      <p class="govuk-body govuk-!-margin-bottom-7">You've completed <%= get_subsections_count(@form, @case_log, :completed) %> of <%= get_subsections_count(@form, @case_log, :all) %> sections.</p>
+      <p class="govuk-body govuk-!-margin-bottom-7">You’ve completed <%= get_subsections_count(@form, @case_log, :completed) %> of <%= get_subsections_count(@form, @case_log, :all) %> sections.</p>
       <p class="govuk-body govuk-!-margin-bottom-7">
         <% next_incomplete_section = get_next_incomplete_section(@form, @case_log).id %>
         <a class="govuk-link" href="#<%= next_incomplete_section %>"
diff --git a/app/views/case_logs/index.html.erb b/app/views/case_logs/index.html.erb
index 441b6c198..ba62b66ca 100644
--- a/app/views/case_logs/index.html.erb
+++ b/app/views/case_logs/index.html.erb
@@ -11,7 +11,7 @@
     <% end %>
 
     <% if @completed_case_logs.present? %>
-      <%= render partial: "log_list", locals: { case_logs: @completed_case_logs, title: "Logs you've submitted", date_title: "Date Submitted" } %>
+      <%= render partial: "log_list", locals: { case_logs: @completed_case_logs, title: "Logs you’ve submitted", date_title: "Date Submitted" } %>
     <% end %>
 
     <p><a href="#" class="govuk-link">See all completed logs (<%= @completed_case_logs.count %>)</a></p>
diff --git a/app/views/devise/shared/_links.html.erb b/app/views/devise/shared/_links.html.erb
index fee2f3976..f66521541 100644
--- a/app/views/devise/shared/_links.html.erb
+++ b/app/views/devise/shared/_links.html.erb
@@ -7,15 +7,15 @@
 <% end %>
 
 <%- if devise_mapping.recoverable? && controller_name != 'passwords' && controller_name != 'registrations' %>
-  <p class="govuk-body"> You can <%= govuk_link_to "reset your password", new_password_path(resource_name) %> if you've forgotten it.<p><br />
+  <p class="govuk-body"> You can <%= govuk_link_to "reset your password", new_password_path(resource_name) %> if you’ve forgotten it.<p><br />
 <% end %>
 
 <%- if devise_mapping.confirmable? && controller_name != 'confirmations' %>
-  <%= govuk_link_to "Didn't receive confirmation instructions?", new_confirmation_path(resource_name) %><br />
+  <%= govuk_link_to "Didn’t receive confirmation instructions?", new_confirmation_path(resource_name) %><br />
 <% end %>
 
 <%- if devise_mapping.lockable? && resource_class.unlock_strategy_enabled?(:email) && controller_name != 'unlocks' %>
-  <%= govuk_link_to "Didn't receive unlock instructions?", new_unlock_path(resource_name) %><br />
+  <%= govuk_link_to "Didn’t receive unlock instructions?", new_unlock_path(resource_name) %><br />
 <% end %>
 
 <%- if devise_mapping.omniauthable? %>
diff --git a/config/forms/2021_2022.json b/config/forms/2021_2022.json
index 0b62cef59..ed055cc3c 100644
--- a/config/forms/2021_2022.json
+++ b/config/forms/2021_2022.json
@@ -822,11 +822,11 @@
                     "15": "Under occupation - no incentive",
                     "16": "Property unsuitable because of ill health / disability",
                     "17": "Property unsuitable because of poor condition",
-                    "18": "Couldn't afford fees attached to renewing the tenancy",
-                    "19": "Couldn't afford increase in rent",
-                    "20": "Couldn't afford rent or mortgage - welfare reforms",
-                    "21": "Couldn't afford rent or mortgage - employment",
-                    "22": "Couldn't afford rent or mortgage - other",
+                    "18": "Couldn’t afford fees attached to renewing the tenancy",
+                    "19": "Couldn’t afford increase in rent",
+                    "20": "Couldn’t afford rent or mortgage - welfare reforms",
+                    "21": "Couldn’t afford rent or mortgage - employment",
+                    "22": "Couldn’t afford rent or mortgage - other",
                     "23": "To move nearer to family / friends / school",
                     "24": "To move nearer to work",
                     "25": "To move to accomodation with support",
@@ -1546,8 +1546,8 @@
                   "header": "What is the reason for the property vacancy?",
                   "hint_text": "",
                   "type": "radio",
-                  "answer_options": {                    
-                    "0": "Renewal of fixed-term tenancy",              
+                  "answer_options": {
+                    "0": "Renewal of fixed-term tenancy",
                     "1": "Internal transfer (excluding renewals of a fixed-term tenancy)",
                     "2": "Relet to tenant who occupied same property as temporary accommodation",
                     "3": "Tenant involved in a succession downsize",
@@ -1557,7 +1557,7 @@
                     "7": "Tenant abandoned property",
                     "8": "Tenant evicted due to arrears",
                     "9": "Tenant evicted due to ASB or other reason",
-                    "10": "Previous tenant passed away (no succession)"                                                 
+                    "10": "Previous tenant passed away (no succession)"
                   }
                 }
               },
@@ -1572,10 +1572,10 @@
                   "header": "What is the reason for the property vacancy?",
                   "hint_text": "",
                   "type": "radio",
-                  "answer_options": {                    
+                  "answer_options": {
                     "11": "First let of newbuild property",
                     "12": "First let of conversion/rehabilitation/acquired property",
-                    "13": "First let of leased property"                                                  
+                    "13": "First let of leased property"
                   }
                 }
               },
diff --git a/config/locales/devise.en.yml b/config/locales/devise.en.yml
index 260e1c4ba..ba36d7bf2 100644
--- a/config/locales/devise.en.yml
+++ b/config/locales/devise.en.yml
@@ -31,7 +31,7 @@ en:
       failure: "Could not authenticate you from %{kind} because \"%{reason}\"."
       success: "Successfully authenticated from %{kind} account."
     passwords:
-      no_token: "You can't access this page without coming from a password reset email. If you do come from a password reset email, please make sure you used the full URL provided."
+      no_token: "You can’t access this page without coming from a password reset email. If you do come from a password reset email, please make sure you used the full URL provided."
       send_instructions: "You will receive an email with instructions on how to reset your password in a few minutes."
       send_paranoid_instructions: "If your email address exists in our database, you will receive a password recovery link at your email address in a few minutes."
       updated: "Your password has been changed successfully. You are now signed in."
diff --git a/docs/api/DLUHC-CORE-Data.v1.json b/docs/api/DLUHC-CORE-Data.v1.json
index b7d0c44c7..7f85e2096 100644
--- a/docs/api/DLUHC-CORE-Data.v1.json
+++ b/docs/api/DLUHC-CORE-Data.v1.json
@@ -740,19 +740,19 @@
               "Other problems with neighbours",
               "Property unsuitable because of overcrowding",
               "End of assured shorthold tenancy - no fault",
-              "End of assured shorthold tenancy - tenant's fault",
+              "End of assured shorthold tenancy - tenant’s fault",
               "End of fixed term tenancy - no fault",
-              "End of fixed term tenancy - tenant's fault",
+              "End of fixed term tenancy - tenant’s fault",
               "Repossession",
               "Under occupation - offered incentive to downsize",
               "Under occupation - no incentive",
               "Property unsuitable because of ill health / disability",
               "Property unsuitable because of poor condition",
-              "Couldn't afford fees attached to renewing the tenancy",
-              "Couldn't afford increase in rent",
-              "Couldn't afford rent or mortgage - welfare reforms",
-              "Couldn't afford rent or mortgage - employment",
-              "Couldn't afford rent or mortgage - other",
+              "Couldn’t afford fees attached to renewing the tenancy",
+              "Couldn’t afford increase in rent",
+              "Couldn’t afford rent or mortgage - welfare reforms",
+              "Couldn’t afford rent or mortgage - employment",
+              "Couldn’t afford rent or mortgage - other",
               "To move nearer to family / friends / school",
               "To move nearer to work",
               "To move to accomodation with support",
diff --git a/public/404.html b/public/404.html
index 2be3af26f..4b9cf8b1b 100644
--- a/public/404.html
+++ b/public/404.html
@@ -1,7 +1,7 @@
 <!DOCTYPE html>
 <html>
 <head>
-  <title>The page you were looking for doesn't exist (404)</title>
+  <title>The page you were looking for doesn’t exist (404)</title>
   <meta name="viewport" content="width=device-width,initial-scale=1">
   <style>
   .rails-default-error-page {
@@ -58,7 +58,7 @@
   <!-- This file lives in public/404.html -->
   <div class="dialog">
     <div>
-      <h1>The page you were looking for doesn't exist.</h1>
+      <h1>The page you were looking for doesn’t exist.</h1>
       <p>You may have mistyped the address or the page may have moved.</p>
     </div>
     <p>If you are the application owner check the logs for more information.</p>
diff --git a/public/422.html b/public/422.html
index c08eac0d1..0e015bc7e 100644
--- a/public/422.html
+++ b/public/422.html
@@ -59,7 +59,7 @@
   <div class="dialog">
     <div>
       <h1>The change you wanted was rejected.</h1>
-      <p>Maybe you tried to change something you didn't have access to.</p>
+      <p>Maybe you tried to change something you didn’t have access to.</p>
     </div>
     <p>If you are the application owner check the logs for more information.</p>
   </div>
diff --git a/spec/features/form/tasklist_page_spec.rb b/spec/features/form/tasklist_page_spec.rb
index 6248e5838..a2073f755 100644
--- a/spec/features/form/tasklist_page_spec.rb
+++ b/spec/features/form/tasklist_page_spec.rb
@@ -42,12 +42,12 @@ RSpec.describe "Task List" do
 
   it "shows the number of completed sections if no sections are completed" do
     visit("/case_logs/#{empty_case_log.id}")
-    expect(page).to have_content("You've completed 0 of 9 sections.")
+    expect(page).to have_content("You’ve completed 0 of 9 sections.")
   end
 
   it "shows the number of completed sections if one section is completed" do
     answer_all_questions_in_income_subsection(empty_case_log)
     visit("/case_logs/#{empty_case_log.id}")
-    expect(page).to have_content("You've completed 1 of 9 sections.")
+    expect(page).to have_content("You’ve completed 1 of 9 sections.")
   end
 end
diff --git a/spec/fixtures/forms/test_validator.json b/spec/fixtures/forms/test_validator.json
index da5e04a8e..6771b995c 100644
--- a/spec/fixtures/forms/test_validator.json
+++ b/spec/fixtures/forms/test_validator.json
@@ -8,12 +8,12 @@
       "subsections": {
         "household_characteristics": {
           "label": "Household characteristics",
-          "ShouldThrowError": "Shouldn't be here but what you gonna do?",
+          "ShouldThrowError": "Shouldn’t be here but what you gonna do?",
           "pages": {
             "tenant_code": {
               "header": "",
               "description": "",
-              "ShouldThrowError": "Shouldn't be here but what you gonna do?",
+              "ShouldThrowError": "Shouldn’t be here but what you gonna do?",
               "questions": {
                 "tenant_code": {
                   "check_answer_label": "Tenant code",
diff --git a/spec/views/case_log_index_view_spec.rb b/spec/views/case_log_index_view_spec.rb
index 41ea2f75d..17da18411 100644
--- a/spec/views/case_log_index_view_spec.rb
+++ b/spec/views/case_log_index_view_spec.rb
@@ -10,7 +10,7 @@ RSpec.describe "case_logs/index" do
       render
       expect(rendered).to match(/<table class="govuk-table">/)
       expect(rendered).to match(/Logs you need to complete/)
-      expect(rendered).not_to match(/Logs you&#39;ve submitted/)
+      expect(rendered).not_to match(/Logs you’ve submitted/)
       expect(rendered).to match(in_progress_log.tenant_code)
       expect(rendered).to match(in_progress_log.property_postcode)
     end
@@ -22,7 +22,7 @@ RSpec.describe "case_logs/index" do
       assign(:completed_case_logs, [completed_log])
       render
       expect(rendered).to match(/<table class="govuk-table">/)
-      expect(rendered).to match(/Logs you&#39;ve submitted/)
+      expect(rendered).to match(/Logs you’ve submitted/)
       expect(rendered).not_to match(/Logs you need to complete/)
       expect(rendered).to match(completed_log.tenant_code)
       expect(rendered).to match(completed_log.property_postcode)
@@ -35,7 +35,7 @@ RSpec.describe "case_logs/index" do
       assign(:completed_case_logs, [completed_log])
       render
       expect(rendered).to match(/<table class="govuk-table">/)
-      expect(rendered).to match(/Logs you&#39;ve submitted/)
+      expect(rendered).to match(/Logs you’ve submitted/)
       expect(rendered).to match(/Logs you need to complete/)
     end
   end