diff --git a/app/services/bulk_upload/processor.rb b/app/services/bulk_upload/processor.rb
index b69af1022..f6ce5eaea 100644
--- a/app/services/bulk_upload/processor.rb
+++ b/app/services/bulk_upload/processor.rb
@@ -186,7 +186,7 @@ private
     elsif wrong_template_errors.any? { |error| validator.errors.full_messages.include?(error) }
       @bulk_upload.update!(failure_reason: "wrong_template")
     else
-      @bulk_upload.update!(failure_reason: "invalid_upload")
+      @bulk_upload.update!(failure_reason: "processing_error")
     end
 
     send_failure_mail(errors: validator.errors.full_messages)