diff --git a/app/views/users/edit.html.erb b/app/views/users/edit.html.erb
index 6890c5b38..6fdfdb5aa 100644
--- a/app/views/users/edit.html.erb
+++ b/app/views/users/edit.html.erb
@@ -1,4 +1,4 @@
-<% content_for :title, current_user == @user ? "Change your personal details" : "Change #{sanitise_characters(@user.name.presence) || 'this user'}’s personal details" %>
+<% content_for :title, current_user == @user ? "Change your personal details" : "Change #{@user.name.presence || 'this user'}’s personal details" %>
 
 <% content_for :before_content do %>
   <%= govuk_back_link(href: :back) %>
diff --git a/app/views/users/show.html.erb b/app/views/users/show.html.erb
index cfd21e270..df8c0e915 100644
--- a/app/views/users/show.html.erb
+++ b/app/views/users/show.html.erb
@@ -1,4 +1,4 @@
-<% content_for :title, current_user == @user ? "Your account" : "#{sanitise_characters(@user.name.presence) || @user.email}’s account" %>
+<% content_for :title, current_user == @user ? "Your account" : "#{@user.name.presence || @user.email}’s account" %>
 
 <% if current_user.support? %>
   <% content_for :breadcrumbs, govuk_breadcrumbs(breadcrumbs: {
diff --git a/app/views/users/toggle_active.html.erb b/app/views/users/toggle_active.html.erb
index 00ae416c3..40eaca551 100644
--- a/app/views/users/toggle_active.html.erb
+++ b/app/views/users/toggle_active.html.erb
@@ -1,4 +1,4 @@
-<% content_for :title, "#{action.capitalize} #{sanitise_characters(@user.name.presence) || @user.email}’s account" %>
+<% content_for :title, "#{action.capitalize} #{@user.name.presence || @user.email}’s account" %>
 
 <div class="govuk-grid-row">
     <%= form_for(@user, as: :user, html: { method: :patch }) do |f| %>